How do I unlock the car with Fast Digital Pickup?
You don't need to go to the service desk or wait in line because the entire process is done through the Localiza app. Here's how:
- In the Localiza app, click the "Start Fast Digital Pickup" button;
- Validate your identity using your fingerprint, face ID, PIN, or phone password;
- Choose your car from the available options and add any extras you want;
- Complete the Pre-Authorization and payment;
- Finally, go to the parking spot indicated on your app screen and click the "Unlock My Car" button;
- That's it! The car keys will be in the glove compartment.
Important info about Fast Digital Pickup:
- You can start the pickup process up to 1 hour and 30 minutes before the scheduled time and up to 2 hours after (according to the branch's operating hours).
- If this is your first time using Fast Digital Pickup, you need to validate your driver's license (CNH) and complete Facial Recognition. For more details, visit the link: It's my first Fast Digital Pickup reservation. How does Facial Recognition work?
- Ensure your phone's Bluetooth and location services are turned on when unlocking the car.
- The car can only be unlocked after payment confirmation, and you must be next to the car (in the spot indicated in the Localiza app).
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